Last updated: 25 August 2026
SInsulation respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how SInsulation collects, uses, stores and shares personal information when you visit our website, contact us, request a quote, or use our insulation services.
This policy is intended to comply with the Privacy Act 2020 (New Zealand).
SInsulation provides insulation services, products and advice for homes, rentals, new builds and commercial projects throughout Christchurch and the South Island.
If you have a privacy question or request, contact us at:
Email: office@sinsulation.co.nz
Phone: 03 365 0007
Address: [Insert business address, if applicable]
We may collect personal information that you provide directly to us, including:
When you use our website, we may also collect technical information such as your IP address, browser type, device information, pages visited, referral source and the date and time of your visit. This information may be collected through website logs, cookies or similar technologies.
We collect personal information only where it is reasonably necessary for our business activities. We may use your information to:
You can choose not to provide personal information. However, if you do not provide information that we need, we may be unable to respond fully to your enquiry, provide an accurate quote, or deliver our services.
We usually collect personal information directly from you when you:
We may occasionally collect relevant information from another person or organisation where appropriate, such as a builder, architect, property manager, landlord, tenant or authorised representative. Where required, we will take reasonable steps to let you know.
We do not sell personal information.
We may share personal information only when reasonably necessary for the purposes described in this policy, including with:
We require service providers to handle personal information appropriately and only for authorised purposes.
Our website may use cookies and similar technologies to operate properly, understand site use and improve performance. Cookies are small files stored on your device by your browser.
You can control or delete cookies through your browser settings. Please note that disabling cookies may affect some website functions.
We take reasonable steps to protect personal information from loss, unauthorised access, misuse, disclosure, alteration and destruction. These steps may include access controls, secure systems, staff and contractor obligations, and reasonable technical and organisational safeguards.
No method of transmitting or storing information online is completely secure. While we work to protect your information, we cannot guarantee absolute security.
We keep personal information only for as long as it is needed for the purpose for which it was collected, including to provide our services, manage projects, meet legal and accounting obligations, resolve disputes and enforce agreements.
When information is no longer required, we will take reasonable steps to securely delete or de-identify it.
You may ask us for access to the personal information we hold about you. You may also ask us to correct information that you believe is inaccurate, incomplete or misleading.
To make a request, contact us at office@sinsulation.co.nz or call 03 365 0007. We may need to verify your identity before responding.
If we do not agree that information should be corrected, you may ask us to attach a statement of correction to our records.
If you have a privacy concern, please contact us first so we can try to resolve it promptly.
Email: office@sinsulation.co.nz
Phone: 03 365 0007
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner:
Website: www.privacy.org.nz
Phone: 0800 803 909
We may update this Privacy Policy from time to time. The updated version will be published on this website with a revised “Last updated” date.
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